Intuitive Stories

Really interesting article in today’s Wall Street Journal entitled Rampant Returns Plague E-Retailers, in which the author states that “as much as a third of all Internet sales gets returned”. That’s huge and a massive hit for the profitability of these stores, but as the article highlights, with free shipping and free return shipping, there […]

I’ve written a number of times now about the ongoing eminent domain case in Longmont, Colorado, just up the street from my house in Boulder. The quick summary: Dillard’s department store is the “last man standing” in the almost completely abandoned Twin Peaks Mall in a prime location south of town. The City of Longmont […]

Fascinating story developing with Men’s Wearhouse and Jos. A. Bank clothing stores. According to the NY Times, Jos. A. Banks approached Men’s Wearhouse in October, 2013 with an acquisition offer of $2.3 billion. The Board of Directors at Men’s Wearhouse rejected it as having too many conditions and said that they believed they had a […]

We’re coming up on the 50th anniversary of the assassination of president John F. Kennedy, Nov 22, 1963, so it’s no surprise that there are lots of books, movies, TV shows, and even commemorative magazines appearing. I was quite young so I have no memories of that day but I’ve heard many others talk about […]

It’s not often that I bump into a classic typo on something as overt as a sign or billboard, but sometimes it does occur. Well, actually, that’s not true. It’s startling how often there are typos or misspellings in signs, billboards, store signage and, the worst of them, restaurant menus. In fact, I’d estimate that […]

While I don’t shop at H&M myself, I recognize that it’s a popular brand and one that my teen children particularly enjoy checking out as the clothes are fashionable and not crazy expensive as so many stores in the mall tend to be nowadays. The company’s considerably larger than you think, with over 3000 stores […]

I just recently spent a few days at The Curtis hotel in Denver, Colorado. It’s a local favorite of mine, with different pop culture themes for each floor and bright, engaging colors and architecture. The amazing thing is that it’s a Doubletree Hotel by Hilton, as the vast majority of hotels I’ve stayed in with […]

In a world where more and more people are shifting their major purchases online from brick and mortar businesses, it’s tricky for retailers to keep up. Circuit City lead the way years ago with its “in store pickup” program, which offers the advantages of online shopping and purchase, while letting consumers save on the often-exorbitant […]

I have a theory about what makes an effective advertisement, whether it’s online or in print. I mean, when we’re subjected to hundreds – or thousands – of adverts each and every day, I figure I’ve now seen and heard millions of them, so it’s not unreasonable for me to have spent some time analyzing […]

For a company that seems to have a never-fail strategy, it’s interesting to look at the recent launch — and poor sales — of the iPhone 5c. As VentureBeat is now reporting, Apple is actually reducing its iPhone 5c order by 35%. That’s a lot of phones that aren’t going to end up in the […]

A long-lost colleague emailed me a few days ago about his new startup, telling me that he was excited about their program and tools and was eager for me to check things out. So I did. i went onto their site today – Oct 16 – and poked around. Turns out that their software is […]

It’s one of the ugly secrets of capitalism, the churn and thrashing that occurs every time a new technology is introduced into the market. In some sense, it’s extraordinarily inefficient that we can’t just figure out the best path and save consumers the headache of buying the wrong one, whether it’s a recording device, cellular […]

[This is a guest piece by my friend and occasional legal counsel Joyce Colson] Recent devastating floods in Colorado left many of us scrambling for a roof over our heads, and, once the rains ended, for contractors and equipment to remove debris from homes and offices. I was no exception— I came home to a […]