I’m here in Las Vegas for the Consumer Electronics Show and it’s been a great show, well worth the time and expense. I’ve stayed at the Wynn hotel, which has proven great, a lovely big room, sectional sofa, quiet, upscale, and very well thought out.
Except for Internet access.
As has become common with Internet access in hotels, the Wynn charges not by room for Internet access, but by computer, so that they can maximize their revenue: share a room and each of you pays for Internet access. At $13.99/day that can add up.
The problem is, we’ve moved beyond a single Internet access device per traveler, and I have three devices of my own that want to get their moment of Internet sunshine: My laptop, my iPad and my iPhone 4. According to hotel policies, that’d be 3*13.99 or $41.97/day for Internet access.
Worse, though, my roomie also has a laptop, smartphone and iPad, so between us they’d be collecting a staggering $83.94/day for Internet access. For a three day conference, that’s over $300 for Internet.
Clearly this is an outdated way of charging for access, to say the least!
I can appreciate the dilemma of the hotels, particularly a $2 billion casino and hotel like The Wynn: they have to generate revenue every way that they can. The problem is, I’d be pretty darn upset if they hit me up for a $300 Internet bill!
They could actually just ask how many laptops or computers you need, or each access token could be good for two devices, say, a laptop and a smart phone, but as it stands, I think they’re going to find more and more that Internet access is a pain point for business travelers, whether they’re here in Las Vegas or elsewhere in the world.
Btw, we solved the Internet access dilemma by bringing a wifi router which we plugged into the Ethernet jack in the room, then we’re using it as our base station for wifi access. It’s authorized and we’re good to go with as many devices as we’d like.